Privacy Policy

Effective Date: 06/02/2024
Last Updated: 06/09/2024

At Truxyz Geomatics, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our fleet management software, Truxyz Geomatics (“the Service”). By using the Service, you agree to the terms outlined in this policy.

1. Information We Collect

To provide our services effectively, we may collect various types of information from and about users of the Service, including:

1.1. Personal Information:

We collect personal information necessary to create and manage user accounts, including:

• Name
• Email address
• Phone number
• Company information

1.2. Fleet Information:

We collect detailed information related to your fleet and vehicles, including:

• Vehicle identification (VIN, make, model)
• Fleet size and composition
• Vehicle location data through GPS tracking
• Vehicle diagnostics data (e.g., fuel usage, engine status, maintenance records)

1.3. Driver Information:

We collect information about drivers, including:

• Driver names
• Driver performance data (e.g., speed, braking, route history, and driving behavior)
• License and compliance records

1.4. Location Data:

As a fleet management service, we collect real-time GPS data to track vehicle locations, routes, and other movement-related information. This helps optimize fleet performance and provide location-based services.

1.5. Usage Data:

We collect usage information about how users interact with the Truxyz platform, including:

• IP addresses
• Browser types
• Access times
• Log data
• System and software logs

2. How We Use the Information

We use the information we collect for the following purposes:

2.1. Fleet Monitoring & Optimization:

• To provide real-time fleet tracking and location data.
• To optimize vehicle routes and reduce operational costs.
• To monitor driver performance and ensure fleet safety.

2.2. User Support & Communication:

• To communicate with users regarding service updates, maintenance, or support requests.
• To provide customer support and respond to inquiries.

2.3. Reporting & Analytics:

• To generate customized reports and analytics for fleet performance, fuel efficiency, and operational improvements.

2.4. Maintenance & Safety:

• To schedule and track vehicle maintenance and reduce downtime.
• To ensure compliance with applicable driving and fleet regulations.

2.5. Service Improvement:

• To analyze usage patterns and improve the functionality of Truxyz Geomatics.
• To develop new features and enhance existing ones.

3. Data Sharing & Disclosure

We may share information collected through Truxyz Geomatics in the following ways:

3.1. With Service Providers:

We may share information with third-party service providers who assist us in delivering our services, such as hosting services, analytics providers, and customer support services. These providers are contractually obligated to handle data in compliance with this Privacy Policy.

3.2. Legal Compliance:

We may disclose your information if required by law or if we believe in good faith that such action is necessary to:

• Comply with legal obligations
• Protect the rights, property, or safety of Truxyz, its users, or the public

3.3. Business Transfers:

If Truxyz undergoes a business transaction such as a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction. In such cases, we will notify users of the changes.

4. Data Security

We implement security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Data Encryption: All data transmitted to and from the platform is encrypted using SSL/TLS technology.
• Access Controls: Restricted access to sensitive data, allowing only authorized personnel to view specific information.
• Regular Audits: Regular security assessments to identify and mitigate vulnerabilities.

While we strive to protect your data, no system can guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it or as required by applicable law. Fleet-related data (including GPS tracking information) is stored for a period that enables operational analysis and reporting, after which it may be anonymized or deleted.

6. Your Rights

As a user of Truxyz Geomatics, you have rights over your personal information, including:

• Access: You can request access to the personal data we hold about you.
• Correction: You may update or correct your personal information at any time.
• Deletion: You can request that we delete your data, subject to certain legal obligations.
• Opt-Out: You can opt out of receiving promotional communications at any time by following the unsubscribe instructions in those messages.

To exercise these rights, please contact us at contact@truxyz.com.

7. Use of Cookies & Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our platform. These may include:

• Essential Cookies: Necessary for the proper functioning of the platform.
• Performance Cookies: To gather analytics and improve service functionality.
• Targeting Cookies: To provide personalized content and advertisements.

You can adjust your browser settings to manage or disable cookies, although this may affect your ability to use certain features of the platform.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing the privacy policies of any third-party services you interact with.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify users by email or through the platform of significant updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:Email:contact@truxyz.com